What are the delivery charges?

SixthBase provides free delivery for items ordered.


Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that our courier partners have a holiday between the day your place your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.


What is the estimated delivery time?

We aim to deliver the ordered items within 3 working days, excluding public holidays and Sundays.

Estimated delivery time depends on the following factors:


Are there any hidden costs (sales tax, octroi etc) on items sold by SixthBase?

There are NO hidden charges when you make a purchase on SixthBase. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.


SixthBase does not/cannot ship to my area. Why?

Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on:

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.


Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.


I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible SixthBase will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through SixthBase, you can return the item through a third-party courier service. Return fees are borne by the Seller.


Does SixthBase deliver internationally?

We're sorry! SixthBase doesn't ship items internationally. You can ask your friends in India to mail it to you though.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.